VCast Music Manager PC Voyager Connection.

[geishaslave]

Hello to all who read this.

Thanks to the site owner for providing this LG VX10000 forum.

I had a problem trying to sync between my PC and the Voyager.

Here is how I solved it:

1. Install the phone driver (v4.8.1) from the CD that came with the phone.
2. Plug in the Voyager to the PC using the USB cable that came with the phone.
3. Turn the phone on.
4. Wait for the drivers to install.
5. Download the Verizon V Cast Music Manager by going to http://www.vzam.net/vcastmusic/ .
6. Make sure the phone is connected via USB and its power is on then install Music Manager.
7. Launch Music Manager.
8. On the Voyager, go to the Music app and execute Sync Music. The MTP Device driver will install.
9. Begin using Music Manager.

The problem I had was that the MTP Device driver would not install if I tried to connect to the phone from the Music Manager menu. I tried unplugging the USB then plugging back in, power cycling the phone, and rebooting the computer all with no joy.

System:
Microsoft Windows XP sp2
1.0GB RAM
Pentium 4 3.4GHz
160GB IDE HDD
USB2    

[Voyager-LG.com]

Hello to all who read this.

Thanks to the site owner for providing this LG VX10000 forum.

I had a problem trying to sync between my PC and the Voyager.

Here is how I solved it:

1. Install the phone driver (v4.8.1) from the CD that came with the phone.
2. Plug in the Voyager to the PC using the USB cable that came with the phone.
3. Turn the phone on.
4. Wait for the drivers to install.
5. Download the Verizon V Cast Music Manager by going to http://www.vzam.net/vcastmusic/ .
6. Make sure the phone is connected via USB and its power is on then install Music Manager.
7. Launch Music Manager.
8. On the Voyager, go to the Music app and execute Sync Music. The MTP Device driver will install.
9. Begin using Music Manager.

The problem I had was that the MTP Device driver would not install if I tried to connect to the phone from the Music Manager menu. I tried unplugging the USB then plugging back in, power cycling the phone, and rebooting the computer all with no joy.

System:
Microsoft Windows XP sp2
1.0GB RAM
Pentium 4 3.4GHz
160GB IDE HDD
USB2

Thank you and welcome to the board, please support this board by letting other people know about this Voyager Community as we can all share our knowledge about this cool phone.

Your tip was really helpful, I also had a problem with sync before.

[walls1500]

Geishaslave -- thank you for posting your solution!  I was having a lot of trouble with this but your reply got me running.  Thanks!!!

[pupyo]

well i can't find where is the music app ......

[geishaslave]

well i can't find where is the music app ......

From the touch screen, touch the Menu icon (4 blue spheres in a square pattern at the bottom of the screen). Next, touch the Music icon.

From the keyboard, either press the OK button or the right arrow. Highlight the Music icon then press the OK button.

[El Duderino]

I am stumped! I cannot get my Voyager and PC to stay constantly connected to do anything. Most of the drivers do install, but every time i try to Sync, it disconnects saying "connect failure" and tells me to check the cable connection to my PC. Well, there is nothing wrong with the cable connection.....

I am running Windows Vista Home Premium on my PC, My VCast music manager installs and finds my songs correctly. Vista still trys to download a LG VX10000 mobile phone driver (along with the other 3 drivers that ARE installed) but can't because the connection is lost. I don't know if anyone else has ran into this problem. But, if it is something you might be able to help me out on, by all means, please help.

I have followed the directions at the top of this post with no success to this point.

[geishaslave]

...Vista still trys to download a LG VX10000 mobile phone driver ...

Hi El Duderino.

Sorry to hear about your frustration.

I don't have much play time with Vista, but please try the following:

1) Make sure no other cell phone PST type software is running.
2) Temporarily disable anti-virus/anti-trojan/anti-malware programs.
3) Quit Music Manager.
4) Plug in the Voyager then wait for the message that the device is installed and ready to rock.
5) Launch MM.
6) From the Voyager touch screen or keyboard, go to the Music app and run a sync. This installs the MTP driver.
7) If all is well up to this point, quit MM then reboot to reactive your AV protection.

I will also look into this mysterious Vista driver for Voyager you mentioned and report back.

[geishaslave]

OK, I have some more info, from Microsoft.

I think the problem driver is MTP, or Media Transfer Protocol.

!!! Important !!!
First do a sync from the Voyager's Music app (use the touch screen or keyboard) to install the MTP driver.

MTP is what is connecting the Voyager with Music Manager.

Here is a link to the Microsoft website that offers hotfixes for MTP driver issues:

http://support.microsoft.com/kb/935552/en-us

Basically, MS suggests downloading then applying the hotfix appropriate for your OS, and next uninstalling then re-installing the Voyager as a USB device.

Also, run Microsoft Update ( http://update.microsoft.com/ ) and make sure you have Windows Media Player v11 installed. From what I understand, you don't actually need Verizon V Cast Music Manager-- WMP11 is compatible with the Music app on Verizon phones. The MTP subsystem is installed as part of WMP11, so again run MS update or download then install WMP11 separately:

http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx

[geishaslave]

Below is an update for utilizing Music Manager with Microsoft Windows Vista.

Credit goes to a poster named feature_edit:

"I've had a heck of a time installing anything on Windows Vista, including 3 different cell phones. With the Voyager, it wouldn't find any of the drivers that I installed, and would just install a couple of things, search aimlessly for the rest until it would finally give up. I uninstalled and reinstalled until I was about to give up, when I remembered what I had to do to get my Pantech Ocean to finally sync up with Vista.

First:
I hooked up my Voyager with the USB cable, went to SETTINGS & TOOLS then 2. TOOLS, then 9. USB MASS STORAGE. Windows recognized the phone and then found it's own drivers and it finally showed up as a drive on My Computer.

Next:
Went to SETTINGS & TOOLS and 9. USB AUTO DETECTION and selected SYNC MUSIC and, again, Windows was off and running, did it's thing and my phone was FINALLY able to sync with my music. So, I guess Vista found it's own drivers on the net, because I had previously uninstalled the ones from the Verizon disk.

I never did install the VCAST Music Manager software, because Windows Media Player 11 recognized my phone and I was able to sync music from there.

I'm just assuming with what I did with my Ocean and the Voyager, Vista needs to recognize the phone as a mass storage device before it will recognize it as anything else!

I also got Bit Pim to work with the phone no prob, but all I ever really wanted to do with that was add ringtones, and the picture message method is so easy, I just do it that way."

I am stumped! I cannot get my Voyager and PC to stay constantly connected to do anything. Most of the drivers do install, but every time i try to Sync, it disconnects saying "connect failure" and tells me to check the cable connection to my PC. Well, there is nothing wrong with the cable connection.....

I am running Windows Vista Home Premium on my PC, My VCast music manager installs and finds my songs correctly. Vista still trys to download a LG VX10000 mobile phone driver (along with the other 3 drivers that ARE installed) but can't because the connection is lost. I don't know if anyone else has ran into this problem. But, if it is something you might be able to help me out on, by all means, please help.

I have followed the directions at the top of this post with no success to this point.

[geishaslave]

An update for the VCast Music Manager has been released.

Solves the connection problem with music sync.

Click below for instructions and a small file for download:

http://us.lge.com/md/product/vcast_promotion.jsp

[GaryJ73167]

I feel like a real whiner, but, man, this V CAST Music Manager is KKIILLIINNGG MMEE !!!! 

I installed it, and every time I load it, it is scanning every single MP3 file on my hard drive. Every one. if I hit cancel, it just hourglasses and eventually just goes to the next.

I was hoping to mess around with this software a little tonight, but, with the amount of Mp3's that I have on my computer, I'll be here a month of Tuesdays.

Oh well. I suppose it could be worse.

Gary

[itzkid]

i haven't used the music manager yet, i don't see the benefit, i've already purchased my digital music from other sites which i have been using on my lg fusic until today, i got my voyager. all i did was plug in my phone via the supplied usb cord, used my phone to navigate to menu -> settings and tools -> tools -> USB Mass Storage. after a second the phone connects and pops up as an external drive on your pc, copy any music you want over to the my_music folder and the next time you goto your music on your phone it reads the id3 info and you can play it.

[Weston]

So, I have read through this post thouroghly and cant figure out why my voyager wont connect I have tried everything even the LG repair and re-initiate tool, it keeps poping up with a wizard that looks for somthing (drivers maybe) but it wont find anything any help is hugly appreciated. (yes I know I suck at spelling.)

[RRC]

Tried the hot fix, etc above and still had the problem the Voyager connecting and disconnecting and MTP not installing.  Since the hot fix was for Windows Media Player I launched it and had the Voyager Sync with it instead of the Vcast MM - The HTP loaded OK and sync worked with the Windows Media Player. I then closed WMP and launched Vcast MM and the Voyager now synced fine with it - all is well. Has to be a glitch with MS.

[qwiksilver711]

thanks, very helpful!